Privacy Policy
Last updated: May 2026
What we do NOT collect
StatusDetector is designed to be privacy-first. We never collect or store:
- Social Security numbers or government-issued ID numbers
- Passport numbers, immigration case numbers, or visa numbers
- Bank account numbers, routing numbers, or financial credentials
- Passwords or authentication tokens
- Full tracking numbers or order numbers
- Any personally identifiable information you type into the status search
What we do collect
IP addresses (hashed)
When you submit a problem report, we extract your IP address from request headers solely for rate-limiting purposes. The raw IP address is immediately hashed using SHA-256 before any storage. The plaintext IP is never written to our database. The hash cannot be reversed to recover the original IP.
User-agent strings (hashed)
Browser user-agent strings submitted with problem reports are hashed in the same way — SHA-256, stored as a hex digest only, used for duplicate detection.
Problem reports
When you submit a problem report, we store: the service ID, issue type (e.g., “slow”, “login”), and optional free-text details you provide (max 500 characters). Do not include sensitive personal information in the details field.
Website check results
When you use the Website Down Checker, we store the check result (DNS status, HTTP status, latency, SSL result). We store only the hostname — not the full URL path or query string — to prevent inadvertent logging of sensitive parameters.
Status meaning searches
Queries to the Status Meaning Decoder are sanitized: any sequence of 8 or more consecutive digits is redacted before the query is processed or logged. This prevents case numbers, tracking numbers, and similar identifiers from being stored.
Data retention
Problem reports and website check results are retained indefinitely for aggregate analysis unless you contact us to request deletion. Because reports are keyed only by hashed IP and hashed user-agent, we may be unable to locate your specific records.
Third-party services
StatusDetector is hosted on Vercel and uses Supabase for data storage. These providers have their own privacy policies. We do not sell data to third parties or use advertising networks.
Your rights (GDPR / CCPA)
Because we store only hashed identifiers and do not link data to your identity, most traditional data-subject rights (access, portability, deletion) cannot be fulfilled in practice. If you have concerns, contact us and we will do our best to assist.
Contact
For privacy questions, email us at support@statusdetector.com.